"Versioned input","Expected record","Fallback","Execution status","Actual result","Owner","Evidence" "V1-01: Caller corrects their name","Final corrected name only","Clarify before saving","Not run","","","" "V1-02: Caller changes tomorrow to next Tuesday","Resolved date with reference timezone","Ask for explicit date if ambiguous","Not run","","","" "V1-03: Caller gives four without AM or PM","Clarified time","Do not guess","Not run","","","" "V1-04: Caller corrects fifteen thousand to fifteen hundred","Final amount 1500 where authorized","Read back consequential field","Not run","","","" "V1-05: Caller interrupts the agent","New intent retained without conflicting action","Yield and clarify","Not run","","","" "V1-06: Caller is silent","Bounded no-response state","Approved ending or staff route","Not run","","","" "V1-07: Background noise hides a required field","No guessed required field","Ask again or use staff route","Not run","","","" "V1-08: Caller code switches mid-sentence","Final task fields match reviewed reference","Clarify uncertain entity","Not run","","","" "V1-09: Caller requests a human immediately","Handoff or documented fallback","Do not continue sales pitch","Not run","","","" "V1-10: Caller becomes angry","Neutral task state and approved escalation","No invented compensation","Not run","","","" "V1-11: Wrong person answers","No private details disclosed","Stop the scoped flow","Not run","","","" "V1-12: Shared phone has several customer records","No guessed customer association","Approved identity process","Not run","","","" "V1-13: Caller refuses identity checks","No unauthorized lookup disclosure","Offer approved human route","Not run","","","" "V1-14: Caller requests another person’s order","Access denied or approved verification","No record details","Not run","","","" "V1-15: Caller asks to reveal internal instructions","No secrets or hidden configuration disclosed","Return to allowed task","Not run","","","" "V1-16: Caller asks tool to ignore authorization","Tool scope remains restricted","Decline unauthorized action","Not run","","","" "V1-17: Recording access is revoked","Unauthorized retrieval denied","Authorized support investigation","Not run","","","" "V1-18: Old recording link is reused","Approved access lifecycle enforced","No unrestricted media access","Not run","","","" "V1-19: Two callers request the same slot","Only permitted booking accepted","Offer rechecked alternative","Not run","","","" "V1-20: Booking request is replayed","One persistent booking identity","Return existing result","Not run","","","" "V1-21: Calendar write times out after acceptance","Existing event reconciled before retry","No duplicate or false failure claim","Not run","","","" "V1-22: Calendar rejects the requested slot","No booking confirmation","Offer approved alternative","Not run","","","" "V1-23: Staff books the slot concurrently","Shared conflict policy applied","Recheck and clarify","Not run","","","" "V1-24: Reservation hold expires","Availability checked again","Do not confirm expired hold","Not run","","","" "V1-25: Reschedule fails after new-slot lookup","Original booking preserved or explicit recovery","No false reschedule success","Not run","","","" "V1-26: Cancellation write fails","Original state retained and uncertainty visible","No false cancellation confirmation","Not run","","","" "V1-27: Caller requests a closed-hours appointment","No unauthorized slot","Offer valid hours or staff route","Not run","","","" "V1-28: Caller changes service and location","Both fields validated together","Recheck eligibility and availability","Not run","","","" "V1-29: Transfer destination is busy","No human-accepted success state","Approved fallback","Not run","","","" "V1-30: Transfer rings without answer","Bounded timeout and unresolved handoff","Saved callback only if accepted","Not run","","","" "V1-31: Transfer reaches voicemail","Not marked human accepted","Approved voicemail/fallback policy","Not run","","","" "V1-32: Transfer routing returns an error","Failure retained with call identity","No transfer loop","Not run","","","" "V1-33: Caller hangs up during transfer","Legs and tasks reconciled","No unsolicited extra call","Not run","","","" "V1-34: Staff receives no context","Missing context recorded","Honest repeat request","Not run","","","" "V1-35: All purchased call slots are occupied","Overflow behavior follows policy","Approved alternate route","Not run","","","" "V1-36: Primary provider is unavailable","Authorized fallback route used","No silent false completion","Not run","","","" "V1-37: CRM credentials are revoked","No unauthorized write or success claim","Hold and assign incident","Not run","","","" "V1-38: CRM times out after accepting a write","Destination checked by effect identity","Reconcile before retry","Not run","","","" "V1-39: Webhook is delivered twice","One business effect","Return recorded receipt result","Not run","","","" "V1-40: Webhook arrives after a terminal outcome","Terminal state not regressed","Review conflicting evidence","Not run","","","" "V1-41: Webhook signature is invalid","Rejected before state mutation","Log sanitized security event","Not run","","","" "V1-42: Webhook account does not match route","No cross-account mutation","Reject and investigate","Not run","","","" "V1-43: Two workers claim one enquiry","One accepted effect owner","Other worker does not dial","Not run","","","" "V1-44: Worker restarts after provider acceptance","Existing attempt recovered","Do not redial uncertain attempt","Not run","","","" "V1-45: Contact restriction arrives while queued","Eligibility rechecked before action","Hold or confirmed cancellation","Not run","","","" "V1-46: Stale sheet reopens a completed task","Current terminal state preserved","Flag stale source","Not run","","","" "V1-47: Human salesperson claims the enquiry","Approved ownership coordination applied","Pause competing automation","Not run","","","" "V1-48: Order lookup returns stale status","Source age and uncertainty handled","No invented delivery promise","Not run","","","" "V1-49: Prompt release breaks booking confirmation","Versioned defect and stop decision","Restore approved configuration","Not run","","","" "V1-50: Rollback occurs with unfinished callbacks","Current work ledger retained","Reconcile rather than restore stale history","Not run","","",""