"Case or decision","Expected rule or evidence","Initial status","Actual result","Owner","Evidence reference" "Enquiry to lead","External identity, approved duplicate fields and mandatory fields","Sandbox test pending","","","" "Call activity","Provider call ID mapped independently of lead ID","Sandbox test pending","","","" "Follow-up task","Owner, due time, timezone and saved task ID","Sandbox test pending","","","" "Existing human edit","Field ownership prevents stale overwrite","Sandbox test pending","","","" "Duplicate event","No duplicate activity or task","Sandbox test pending","","","" "Revoked authorization","Stop writes and alert; do not expose token","Sandbox test pending","","",""