"Case or decision","Expected rule or evidence","Initial status","Actual result","Owner","Evidence reference"
"Course facts","Approved source, version and responsible academic owner","Review required","","",""
"Eligibility question","Read approved facts; refer judgment to qualified staff","Review required","","",""
"Scholarship or placement","No guarantee beyond approved verified statement","Review required","","",""
"Parent or student caller","Identity, authority and disclosure policy respected","Review required","","",""
"Counsellor callback","Assigned owner and requested time saved before promise","Not tested","","",""
"Deadline changes","Updated source suppresses obsolete script","Not tested","","",""