"Case or decision","Expected rule or evidence","Initial status","Actual result","Owner","Evidence reference"
"Opt-out or wrong number","Stop automated sequence; approved suppression recorded","Policy review required","","",""
"Specific callback requested","Saved time and owner; outside generic retry cadence","Policy review required","","",""
"No answer","Bounded approved retry; current eligibility rechecked","Policy review required","","",""
"Provider timeout","Reconcile acceptance before another attempt","Not tested","","",""
"Human conversation active","Pause or stop according to ownership policy","Policy review required","","",""
"Campaign expired","Do not reopen without new approved purpose","Policy review required","","",""